This Privacy Policy is aimed at ensuring a safe and pleasant experience for our customers while interacting with our content, products and services.
Use of Cookies –
The policy may require customers to submit personal information via channels including but not limited to online, phone, SMS, email, or physical correspondence.
This Privacy Policy (the “Policy”) relates to our website located at http://www.ssicerink.com, (the “Website”) and all associated redirection addresses.
What customer information do we collect?
1. We need to collect personal information, which is any information that can be used to identify an individual.
2. Personal information collected includes but is not limited to name, company, gender, occupation, phone, email, mobile, fax , post box number, website, country and city depending on the activity.
3. Where correspondence is via email, we may save the content of your email, your email address and our correspondence with you.
How do we collect personally identifiable information?
1. When you interact with or sign up for any of our services, activities or online content, such as newsletters, partner development events, contact us via telephone or SMS us, sales events, competitions, create an account using our online registration system, sign up to our Facebook,/Linked In/Twitter page, give us feedback, register as a visitor at building receptions, seek emergency medical or security assistance, participate in our CSR activities or apply for a job with us, we may receive personal information about you.
2. We may also receive your personal information when you interact with our Sales Departments, Partner Relations Departments, Registration and Licensing Department, the Finance Department, the Procurement Department, Advertising and Venue Management Services Department and the Call Centre.
3. We collect customer information on our websites through event registration forms, document download forms, sales enquiry forms, general enquiry forms, customer feedback forms and facilities management forms.
How do we use customer information?
1. We may use such information for reasonable administrative purposes to enable the fulfillment of requests made and in accordance with any terms and conditions applicable.
2. Personal information is also used to keep the customer community informed of discounts, events, products and services.
3. All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.
4. Method of Payment, Card Types accepted and Currency: “We accept payments online using Visa and MasterCard credit/debit card in AED”
5. Refund/Return Policy: We will not refund any Ticket purchased. Invalid/Expired Ticket are non-refundable, and no Ticket is valid for entrance.
6. Exchange of cash: “All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties”.
Contacting Us :
We are always pleased to hear from our customers. We are always grateful for any time you spend providing us with the knowledge we need to ensure our customers are completely satisfied.